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Selected Course

Tour Manager/Tour Guide

Details

Management of tour operations involves a number of critical functions that starts with the proper tour design, to collecting and managing feedback in our quest to achieve the highest levels of guests´┐Ż satisfaction. This Course focuses on the major aspects of tour management and provides you with key techniques and strategies that will help you differentiate your tours and create a competitive advantage.

Topics

What you will learn
  • An Introduction to Travel and Tourism
  • The Business of Travel and Tourism
  • Characteristics of Travel and Tourism Organisations
  • Design a Tour Pacakge
  • Managing fianancial operations
  • Administrative operations
  • Customer Service
  • Managing and Developing Business
  • Risk management

Duration

24 Hours (1 Month) | 2 Hours Alternate Days

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