IATA Foundation
Details
This course helps you to acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travelers fulfill necessary travel requirements. Improve your customer service and sales skills in order to better advise travel customers about when and where to travel based on their needs. Learn to use a global distribution system to create and manage reservations.
Topics
What you will learn
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The travel and tourism industry and the working environment for travel professionals
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Geography and industry codes
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Travel documents and the airline passenger experience
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Air transport products and services
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Customer service principles
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The Galileo system functionality
Duration
72 Hours (3 Months) | 2 Hours Alternate Days
